J.R.R. TOLKIEN, C.S. The Importance of Emotional Intelligence in Human Resource Management: Key Skills and Best Practices for Navigating Complex Work Environments. International Journal of Innovative and Applied Finance, [S. l.], v. 11, n. 1, 2023. Disponível em: https://www.publishpk.net/index.php/ijiaf/article/view/90. Acesso em: 6 may. 2025.